The student is introduced to his or her duties as a security guard under the PSISA in this section. The trainer teaches participants about the procedures for filing public complaints as well as any pertinent Act and Code of Conduct requirements. It’s also important to talk about who has the right to serve as a security guard.
Suggested methodology
- pre-reading of the relevant sections of the PSISA and the Code of Conduct
- lecture on the elements of the act and code
- discussion group for clarification of inappropriate behaviours
- learning journal
